Legal Terms

Terms of Service

Last updated: February 20, 2026

Acceptance of Terms

By accessing or using MyVirtualLine services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

MyVirtualLine provides virtual phone number services including:

  • • Virtual Australian phone numbers
  • • SMS and voicemail services
  • • AI-powered receptionist services
  • • Call forwarding and management

User Responsibilities

You agree to:

  • • Provide accurate account information
  • • Maintain the security of your account
  • • Not use the service for illegal activities
  • • Not send spam or unsolicited messages
  • • Comply with Australian telecommunications regulations

Limitation of Liability

MyVirtualLine is not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

Cancellation

You may cancel your subscription at any time. No refunds will be provided for partial months. Upon cancellation, your number may be released after a 30-day grace period.