Ringroo handles the phone so you can handle the work. Here's every capability built into your AI receptionist.
When you're on the tools, under a house, or getting a good night's sleep, Ringroo is on duty. Every call is answered within two seconds with a professional, natural-sounding greeting that's tailored to your business.
No more checking voicemail at the end of the day to find three jobs you lost to a competitor. Ringroo captures the enquiry in real time, qualifies the caller, and gets you the information you need to call back and close the job.
Works on public holidays, weekends, and even Christmas Day. Because customers don't stop needing tradespeople just because you've knocked off.
Nothing kills trust faster than a robotic voice with an American accent answering for a local tradie. Ringroo uses real Australian voices: natural, warm, and genuine. Callers will think they're talking to your receptionist.
Choose from a range of Australian voice profiles, from the professional warmth of Matilda to the laid-back friendliness of Cooper. Preview each voice before you commit, and switch any time right from your dashboard.
Ringroo also understands Australian slang and local terminology. It knows what a "sparky," a "chippie," and a "bikie" is, so there are no awkward pauses or misunderstandings.
Ringroo connects directly to your Google Calendar, Microsoft Outlook, or ServiceM8. When a caller wants to book a job, Ringroo checks your real-time availability and offers suitable time slots, right there on the call.
Run your business on ServiceM8? Even better: Ringroo creates the client, the job, and the scheduled booking for you, automatically, so it's waiting in your job list the moment you open the app.
No more playing phone tag to confirm bookings. No more double-booking because you forgot to update your calendar. Ringroo books the appointment, adds it to your calendar with all the job details, and sends confirmation to the customer automatically.
You can block out times you're unavailable, set buffer times between jobs, and define your working hours. Ringroo respects all of these automatically.
Some calls can't wait until you're done with the current job. Ringroo listens for emergency keywords and context (burst pipes, gas leaks, electrical hazards, flooding) and immediately classifies the call as urgent.
The moment an emergency is detected, Ringroo flags it in the conversation, captures all relevant details from the caller, and fires an SMS to your phone marked URGENT. You decide whether to drop what you're doing or send someone else.
You can customise what counts as an emergency for your trade. A sparky might flag "no power to the house", while a plumber might flag "sewage overflow." Ringroo learns your priorities.
Not every enquiry is worth your time. Ringroo asks callers for their address and cross-references it against your configured service area. If the job is outside your radius, Ringroo politely lets the caller know and suggests they search for a local tradie.
You set your travel radius in kilometres from your base, or define specific suburbs and postcodes you cover. You can have different zones: a home zone for jobs within 10km and an extended zone for premium rates.
This means no more 45-minute drives for a $150 job in the wrong direction. Ringroo filters your calls so the ones that get through are worth taking.
The moment a call ends, Ringroo sends you a clean SMS summary with everything you need: the caller's name, their address, their phone number, what job they need done, and how urgent it is.
No logging into apps. No digging through voicemail. Just a clear, actionable text message that tells you exactly who to call and what about. You can review it between jobs and decide who to call back first.
Summaries are colour-coded by urgency when you view them in the dashboard: standard enquiries in green, urgent calls in amber, emergencies in red. You'll always know where to focus your attention.
Nine in ten people would rather text a business than call it, and three in four millennials avoid the phone altogether. Ringroo meets them where they are: it answers SMS with the same intelligence as a call. (WhatsApp booking is coming soon.)
It reads the message, checks your live calendar, answers questions and books the job, then texts the customer a confirmation and drops the summary to you. No app to install, no forms, no waiting on hold. It already knows the customer's number, so it never asks for details it has.
98% of texts get opened, usually within minutes, so an enquiry that would've hit voicemail becomes a booked job instead.
Included on the Growth and Pro plans, which come with an SMS-capable mobile number. (The Starter plan's local number is voice-only.)
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