Ringroo handles the phone so you can handle the work. Here's every capability built into your AI receptionist.
When you're on the tools, under a house, or getting a good night's sleep, Ringroo is on duty. Every call is answered within two seconds with a professional, natural-sounding greeting that's tailored to your business.
No more checking voicemail at the end of the day to find three jobs you lost to a competitor. Ringroo captures the enquiry in real time, qualifies the caller, and gets you the information you need to call back and close the job.
Works on public holidays, weekends, and even Christmas Day. Because customers don't stop needing tradespeople just because you've knocked off.
Plus 36 more voices in other accents
Nothing kills trust faster than a robotic voice with an American accent answering for a local tradie. Ringroo uses natural Australian voices, warm and genuine, so callers get a friendly local receptionist (who's upfront that she's an AI assistant).
Pick from three Australian voices: Theia (the voice of Tilly), Sharon, or Hyperion if you'd prefer a bloke (he introduces himself as Charlie, or any name you choose). There are 36 more voices in other accents too. Preview each one before you choose, and switch any time from your dashboard.
Ringroo also understands Australian slang and local terminology. It knows what a "sparky," a "chippie," and a "bikie" is, so there are no awkward pauses or misunderstandings.
Ringroo connects directly to your Google Calendar, Microsoft Outlook, or ServiceM8. When a caller wants to book a job, Ringroo checks your real-time availability and offers suitable time slots, right there on the call.
Run your business on ServiceM8? Even better: Ringroo creates the client, the job, and the scheduled booking for you, automatically, so it's waiting in your job list the moment you open the app.
No more playing phone tag to confirm bookings. No more double-booking because you forgot to update your calendar. Ringroo books the appointment, adds it to your calendar with all the job details, and sends confirmation to the customer automatically.
You can block out times you're unavailable, set buffer times between jobs, and define your working hours. Ringroo respects all of these automatically.
Some calls can't wait until you're done with the current job. Ringroo listens for emergency keywords and context (burst pipes, gas leaks, electrical hazards, flooding) and immediately classifies the call as urgent.
The moment an emergency is detected, Ringroo flags it in the conversation, captures all relevant details from the caller, and fires an SMS to your phone marked URGENT. You decide whether to drop what you're doing or send someone else.
You can customise what counts as an emergency for your trade. A sparky might flag "no power to the house", while a plumber might flag "sewage overflow." Ringroo learns your priorities.
Not every enquiry is worth your time. Ringroo asks callers for their address and cross-references it against your configured service area. If the job is outside your radius, Ringroo politely lets the caller know and suggests they search for a local tradie.
You set your base suburb and how far you travel, in kilometres. Out-of-area calls still show in your dashboard, so nothing goes missing. The service area filter is included on every plan, Starter too.
This means no more 45-minute drives for a $150 job in the wrong direction. Ringroo filters your calls so the ones that get through are worth taking.
The moment a call ends, Ringroo sends you a clean SMS summary with everything you need: the caller's name, their address, their phone number, what job they need done, and how urgent it is.
No logging into apps. No digging through voicemail. Just a clear, actionable text message that tells you exactly who to call and what about. You can review it between jobs and decide who to call back first.
Summaries are colour-coded by urgency when you view them in the dashboard: standard enquiries in green, urgent calls in amber, emergencies in red. You'll always know where to focus your attention.
Nine in ten people would rather text a business than call it, and three in four millennials avoid the phone altogether. Ringroo meets them where they are: it answers SMS with the same intelligence as a call. (WhatsApp booking is coming soon.)
It reads the message, checks your live calendar, answers questions and books the job, then texts the customer a confirmation and drops the summary to you. No app to install, no forms, no waiting on hold. It already knows the customer's number, so it never asks for details it has.
98% of texts get opened, usually within minutes, so an enquiry that would've hit voicemail becomes a booked job instead.
Included in every free trial and on the Growth and Pro plans. Choose Starter and you keep your trial's 04 number, for calls only. Texting switches off and call summaries come by email. If your trial number was released after a lapsed trial, Starter gets a new local number (02, 03, 07 or 08) instead. Upgrade to Growth or Pro any time and texting switches back on.
Mr Splash Plumbing
Text message Β· now
A real Ringroo text booking, no human involved.
Miss a call and a lot of people won't ring back. They call the next tradie on Google. Ringroo captures every enquiry across call and text, logs it in your dashboard and sends it to you, so the job stays yours.
Try Tilly free for 14 days. Every feature in Growth, no credit card.
Keep your number Β· No credit card Β· Set up in 2 minutes