💬 Calls and text messages share one simple allowance. A phone call counts as one, and roughly every 5 text replies counts as one too, so a text booking costs about the same as a call. No surprise per-message fees.
Enterprise & multi-location
Franchise groups, call volumes beyond 200 a month, multiple numbers and locations, or custom integrations. We'll build a plan around your operation.
All prices in AUD. No GST is charged (we're not currently required to register for GST), so the price you see is the price you pay. Cancel anytime, no questions asked.
How the alternatives stack up
Every option for catching your calls, honestly compared.
Voicemail
Answering service
Office admin
Ringroo AI
Typical cost
Free
$2–4 per call + fees
$25–35 per hour
From $19.95/mo
Actually answers
✗ 80% hang up
✓ Business hours
✓ Business hours
✓ 24/7, every call
Knows your business
✗
✗ Generic script
✓
✓ Your services & area
Books jobs in your diary
✗
✗ Takes a message
✓
✓ Google, Outlook, ServiceM8
Spots emergencies
✗
Sometimes
✓
✓ Flags & alerts you
Sick days / holidays
—
Rostered hours
4 weeks + sick leave
✓ Never takes a day off
Alternative costs are typical Australian market rates and vary by provider.
Feature comparison
Feature
Starter
Growth
Pro
Call answering
15/mo
50/mo
200/mo
Phone number type
Local (02/03/07/08, voice only)
Mobile (0400+, SMS-capable)
Mobile (0400+, SMS-capable)
SMS job summaries to you
—
✓
✓
Books jobs by SMS
—
✓
✓
Australian voices
✓
✓
✓
Service radius filter
✓
✓
✓
Calendar booking
✓
✓
✓
Emergency alerts
—
✓
✓
Custom greeting
—
—
✓
Dedicated onboarding
—
—
✓
Support level
Email
Priority email
Phone + email
Frequently asked questions
No, you keep your existing phone number. Ringroo gives you a separate number, and you set up call forwarding on your existing phone to send calls to Ringroo when you're busy or unavailable. You can use conditional forwarding (e.g., when the line is busy or unanswered) or unconditional forwarding. Switch it on or off any time from your phone settings.
Starter gets a local geographic number, the same style as your landline (e.g. 03 for Melbourne, 02 for Sydney, 07 for Brisbane). These are great for incoming calls and match what locals expect to see, but Australian telecoms regulations mean local numbers can't send or receive SMS.
Growth and Pro include a mobile number (starting with 0400, 0411, 0412, etc.). Mobile numbers are fully SMS-capable, which is what unlocks SMS summaries texted to you after every call, as well as two-way SMS conversations with your customers. If you start on Starter and upgrade, Ringroo automatically swaps your local number for a mobile one.
A part-time receptionist (20 hrs/week) typically costs $24,000–$30,000 a year in Australia, plus super, leave, and overheads. Ringroo starts at $19.95/month ($239/year) and is available 24/7, including nights, weekends, and public holidays. It never calls in sick, never goes on leave, and handles every call in under 2 seconds. For most tradies it pays for itself with the very first job it books.
We'll send you an SMS notification when you reach 80% of your monthly call limit so you have time to decide. If you reach the limit, additional calls will be directed to voicemail rather than Ringroo AI. You can upgrade your plan at any time and it takes effect immediately.
Yes, absolutely. Upgrade or downgrade from your dashboard at any time. Upgrades are instant: you immediately get access to more calls and features. Downgrades take effect at the start of your next billing period. We'll never lock you into a plan that doesn't suit your business.
No lock-in contracts, ever. Ringroo AI is month-to-month. Cancel any time from your account settings and you won't be charged after your current billing period ends. We believe if you're not getting value from Ringroo, you shouldn't be paying for it.
Ringroo works for any trade or service business in Australia: plumbers, electricians, builders, carpenters, roofers, HVAC technicians, pest controllers, landscapers, cleaners, painters, tilers, and more. During setup you tell Ringroo about your specific trade and job types, and it tailors every conversation accordingly, using your industry's terminology and understanding common job requests.
No. Ringroo works alongside your existing number. You keep advertising your current number, customers keep calling it, and you set up call forwarding so when you can't answer, calls go to Ringroo. You stay in full control. Turn forwarding on and off any time.
Yes. Ringroo is designed in compliance with the Australian Privacy Act 1988. Call data is stored securely on Australian servers, access is protected by strong authentication, and we never sell or share your customers' information with third parties. You can request deletion of all data at any time. For full details, see our Privacy Policy.
Most tradies are up and running within 5 minutes. Sign up, fill in a few details about your business, and you'll get a Ringroo phone number instantly. Then it's just one call-forward setting on your phone and you're live. No waiting, no technician, no complicated setup. Your 14-day free trial starts as soon as you sign up, no credit card required.
In our experience, no. Callers get an instant, friendly answer instead of voicemail or ring-out, and the natural Australian voices carry a genuine conversation. Ringroo is transparent (it never pretends to be human when asked) but most callers simply get on with booking their job. What genuinely annoys customers is calling five businesses and getting voicemail at all of them.
Yes. Nights, weekends, public holidays, Christmas Day. Every call is answered within a couple of seconds, every booking lands in your calendar, and every summary hits your phone, whether it is 2pm or 2am. There is no after-hours surcharge; it is just how Ringroo works.
Ringroo is deliberately conservative: it only offers appointment times that are actually free in your calendar, it repeats street names and suburbs back to the caller to confirm them, and it never invents prices or arrival times. If a caller asks something outside what it knows, it takes a message rather than guessing. You also get a full transcript and an SMS summary of every call, so nothing happens behind your back.
Yes. On Growth and Pro plans your Ringroo number is a full mobile number, and customers can book by text message exactly like they would on a call: Ringroo checks your diary, locks in the time and sends the confirmation. Calls and texts share one simple allowance. WhatsApp booking is coming soon.
Yes. Choose from a range of natural Australian voices and switch anytime from your dashboard. On the Pro plan you can also set a fully custom greeting script. Ringroo automatically learns your services, hours and service area from your setup, so the conversation is always specific to your business.
Yes, and the greeting tells callers so upfront (required under Australian law). Every call produces a transcript and a summary in your dashboard, which is exactly what makes the instant SMS summaries and booking accuracy possible. Your data is stored securely, never sold, and used only to run your receptionist. See our Privacy Policy.
Ready to stop missing jobs?
Start your free 14-day trial. No credit card, no lock-in. If Ringroo doesn't deliver, you pay nothing.